Patient Online Access

The practice offers an online appointment/repeat prescription service. The patient can log on to Patient.Co.uk with a login and password and choose their own appointment and order their own repeat medication, for further information please contact the practice manager at the practice, there are posters and leaflets in the health centre promoting this service.

Patient Information Sharing

Relevant Clinical Information is shared with medical professionals for most appropriate care & treatment of patients.  Patient information is not shared with any other agency or body without written authorisation of patient or their legal representative.

Suggestions & Complaints

Patients complaints and suggestions are welcome to improve our services.  These can be handed in to reception.  They will be dealt with promptly. Practice advertises Family and Friends cards in the reception area.

Conduct

We are a busy surgery your patience and good conduct are appreciated by the staff and other patients.  To protect everyone concerned, the practice has adopted the NHS Zero Tolerance Policy to violence and intimidating behaviour.  Accordingly if any patient is verbally or physically abusive to other patients/ surgery staff, the patient will have the offence recorded in their notes and be removed from the list.